Refund Policy

Refund and Returns Policy – Designshatter

Introduction

Welcome to Designshatter, operated by Paridha Fashion. This policy applies to our digital download products. Please read it carefully.

Refunds

Eligibility:

Refunds are not available for digital download products as they cannot be returned once downloaded.

Process:

If you encounter any issues with your download or the product (e.g., technical difficulties or issues caused by designshatter.com):

• Contact us at designshatter@gmail.com.
• We will make every effort to resolve the issue.
• If it’s determined that the problem is on our end, we will process the refund or return accordingly.

Returns

Eligibility:

Digital download products cannot be returned, as they are accessible immediately after purchase.

Process:

If you experience any problems with the download or the product (e.g., technical difficulties or issues caused by designshatter.com):

• Contact us at designshatter@gmail.com.
• We will work to resolve the issue.
• If it’s determined that the problem is on our end, we will process the refund or return accordingly.

Non-Refundable Products

Digital download products are non-refundable and non-returnable. Ensure you understand the product details and features before making a purchase.

Issue Resolution

Problem:

If you do not receive a download link or encounter a technical issue, please notify us immediately.

Resolution:

We will make every effort to address your issues, such as reissuing the download link or providing technical support.

Refund Policy for Premium Designs

If you purchase a premium design and the file does not download:

• Designshatter will first confirm where the issue occurred.
• If the issue is on our end, we will process the refund or return accordingly.

Refund Timeline for Digital Payments

Processing Time:

Refund requests for digital payments will be processed within 7-10 business days, provided the request is eligible.

Communication:

You will receive an email notification regarding the status of your refund request once processed.

Contact Us

For any questions or concerns regarding our Refund and Returns Policy, please contact us at:

• Phone: +91 7742186277
• Email: designshatter@gmail.com | support@designshatter.com

Need help? Contact us at designshatter@gmail.com for questions related to refunds and returns.