Refund and Returns Policy
Designshatter, operated by Paridha Fashion
Introduction
Welcome to Designshatter, operated by Paridha Fashion. This policy applies to our digital download products. Please read it carefully before making a purchase.
Refunds
Eligibility:
Refunds are not available for digital download products as they cannot be returned or revoked once the download has been initiated.
Process:
If you encounter any issues with your download or the product (e.g., technical difficulties or issues caused by designshatter.com):
- Contact us at designshatter@gmail.com.
- We will make every effort to resolve the issue.
- If it is determined that the problem is on our end and cannot be resolved, we will process the refund accordingly.
Returns
Eligibility:
Digital download products cannot be returned, as they are accessible immediately after purchase.
Process:
If you experience problems with the file, please contact our support team. We will work to resolve the issue or reissue the file if it is found to be faulty.
Non-Refundable Products
Digital download products are strictly non-refundable and non-returnable. Ensure you understand the product details, file formats, and features before making a purchase.
Issue Resolution
Problem: If you do not receive a download link or encounter a technical issue, please notify us immediately.
Resolution: We will make every effort to address your issues, such as reissuing the download link or providing technical support via email.
Refund Policy for Premium Designs
If you purchase a premium design and the file does not download:
- Designshatter will first confirm where the issue occurred.
- If the issue is verified to be on our server or file system, we will process the refund or provide a direct alternative download.
Refund Timeline for Digital Payments
Processing Time: Refund requests for digital payments will be processed within 7-10 business days, provided the request is eligible.
Communication: You will receive an email notification regarding the status of your refund request once it has been processed.
Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please contact us at:
- Email: designshatter@gmail.com
- Support: support@designshatter.com
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